Return Policy
At Fashion Beauty Buy, customer satisfaction is important to us. This
Refund and Return Policy explains the conditions under which returns,
exchanges, and refunds may be requested.
Customers may request a return within 7 days of receiving eligible
products. To qualify for a return, products must be unused, unworn, unwashed,
undamaged, and returned in their original packaging with all tags and labels
attached.
Certain items may not be eligible for return due to hygiene, safety, or
regulatory reasons. These may include opened beauty products, cosmetics,
skincare products, personal care items, intimate apparel, and products marked
as non-returnable.
Customers must contact our support team before returning any item.
Unauthorized returns may not be accepted or processed.
Upon receiving a return request, our team may request supporting
information including order details, photographs, videos, or descriptions of
the issue. Once approved, return instructions will be provided.
After the returned product is received and inspected, we will notify the
customer regarding approval or rejection of the refund. Approved refunds will
be processed to the original payment method within a reasonable period
depending on payment provider policies.
Shipping fees, handling charges, and other service fees may be
non-refundable unless the return is due to our error, damaged products,
defective merchandise, or incorrect items received.
If a product arrives damaged, defective, or incorrect, customers should
contact us within 48 hours of delivery with clear photographs and order
information. We will investigate the issue and provide an appropriate
resolution, which may include replacement, exchange, store credit, or refund.
Products showing signs of use, alteration, damage caused by customers,
missing accessories, missing tags, or incomplete packaging may not qualify for
refunds or exchanges.
Refund processing times may vary depending on banks, payment gateways, and
financial institutions. Delays beyond our control may occasionally occur.
Fashion Beauty Buy reserves the right to refuse refunds or returns that do
not comply with this policy or that appear fraudulent, abusive, or inconsistent
with normal consumer practices.
We may revise this Refund and Return Policy at any time. Updated versions
will be published on our website and become effective immediately upon posting.
For assistance regarding returns, refunds, exchanges, or order concerns,
please contact us.
Contact Information:
Fashion Beauty Buy
Website: fashionbeautybuy.com
Email: [info@fashionbeautybuy.com](mailto:info@fashionbeautybuy.com)
Phone: 8787878787
